The biggest difference between QuickBooks Online vs. QuickBooks Desktop is that QuickBooks Online requires no installation on a computer, operating as web-based accounting software, whereas Desktop does—it’s a locally installed platform.
Also, product-based businesses with inventory needs typically work better with QuickBooks Desktop, whereas service-based businesses or businesses that use multiple devices typically choose Online.
Use this QuickBooks Online vs. Desktop comparison chart to get a quick look at the most noteworthy differences between these two platforms.
QuickBooks Online | QuickBooks Desktop | |
---|---|---|
Plans |
Four unique plan options |
Three versions, each of which has individual plan options |
Cost |
Starts at $25 per month |
Starts at $399.99 |
Notable Features |
– Cloud access with free mobile app – Automatically downloaded bank transactions – Automatic feature and product updates, as well as data backup -Unlimited time tracking |
– Locally hosted with options for cloud access and backup – Calculate and rebill job costs – Calculate discounts by customer – Advanced inventory, reporting, and data entry tools |
Users |
One to 25 based on plan |
Three to 30 based on version |
Mobile App |
Yes |
No |
Integrations |
Hundreds of third-party integrations, plus Intuit products |
Limited third-party integrations, can integrate with other Intuit products |
Customer Support |
Varies based on plan |
Varies based on version and plan |
Best for |
Small business owners who need a flexible, mobile, and scalable accounting solution; B2B and service-based businesses |
Business owners who need more advanced features for job costing, inventory, and reporting; product-based businesses, especially larger ones |
QuickBooks Online is priced on a monthly subscription basis. The price of each of its four plans increases as the plan levels increase.
With QuickBooks Desktop, on the other hand, pricing is a little more complex.
For any plan, you have the option to use a 30-day free trial. If, however, you want to waive the free trial, you’ll be able to access a 50% discount for the first three months of your subscription.
The cost of QuickBooks Desktop is more complex. Let’s break it down based on the three different desktop versions:
If you need multiple users with QuickBooks Enterprise, the price per year or per month increases accordingly.
Here’s how to find out whether QuickBooks Online or QuickBooks Desktop is right for you.
Online has a few feature gaps compared to Desktop. Desktop has been around longer, and it’s more powerful. But there are many, many third-party Quickbooks apps you can access through Online that will fill those gaps.
Of course, you may not want to pay for third-party apps, and that’s something you have to consider when comparing the two.
Below are features that QuickBooks Online supports but QuickBooks Desktop doesn’t:
Generally speaking, QuickBooks Desktop beats QuickBooks Online in managing large amounts of inventory (making it a great accounting option for retail stores) and job costing.
QuickBooks Desktop offers the following features that QuickBooks Online does not. If you can’t live without any of the below, then QuickBooks Desktop is likely best for you. Keep in mind that some of the features below are only supported in QuickBooks Enterprise and Premier, and not QuickBooks Pro.
On top of the fact that QuickBooks Desktop is locally hosted and QuickBooks Online is web-hosted, the largest differences between QuickBooks Online vs. Desktop come down to the features.
It can be helpful to consult customer reviews to see what other business owners have to say about using the platform:
Overall, QuickBooks Online is highly rated by customers across the internet. On popular review sites, QuickBooks Online typically averages a rating of four stars or higher.
Most QuickBooks Online reviews seem skewed positively—few reviews are completely negative. Of course, there are generally positive reviews that also offer some criticisms of the platform.
Here are some of the most common benefits and drawbacks users cite in QuickBooks Online reviews:
Pros:
Cons:
Many reviewers report switching from QuickBooks Desktop to QuickBooks Online in order to access their financial data on-the-go and from multiple devices. A number of reviewers report switching to Desktop because of missing features in QuickBooks Online.
QuickBooks Desktop customer reviews vary online by version—Pro, Premier, or Enterprise. In general, however, QuickBooks Desktop also gets very positive reviews.
QuickBooks Desktop seems to average four stars or higher on review sites, with most reviews skewing positively.
Here are some of the most common advantages and disadvantages in QuickBooks Desktop customer reviews:
Pros:
Cons:
There is a lot of overlap between the comments in reviews of QuickBooks Online and of QuickBooks Desktop. The biggest difference, perhaps, is the web-based access, which QuickBooks Desktop lacks.
If you’re not quite convinced that either of these QuickBooks accounting software options are right for your business, here are some top QuickBooks alternatives:
If you want free accounting software, neither QuickBooks Online nor QuickBooks Desktop will meet your needs. A top alternative will be Wave accounting software.
For free you can create a Wave account and attach an unlimited number or bank and credit card accounts. You can track income and expenses and invite guest collaborators. Plus, you can access customizable sales taxes, add journal transactions, automatically generate accounting reports, and connect accounts such as PayPal and Etsy.
Wave also has add-on services, some of which are free and some of which are pay-as-you-go. For instance, you can send invoices and digitize receipts for free, but there are transaction fees to add online payments and monthly payments to add payroll.
If you’re sole-proprietor looking for an accounting software option that caters directly to your bookkeeping needs, QuickBooks Self-Employed is a go-to alternative to QuickBooks Online and Desktop.
With QuickBooks Self-Employed, you can separate business and personal expenses, automatically track mileage, and send invoices on the go. QuickBooks Self-Employed also provides a quarterly estimate of just how much you owe in taxes. And perhaps most important, QuickBooks Self-Employed will help you to maximize your Schedule C deductions when it comes time to file your taxes.
QuickBooks Self-Employed costs $15 a month as a default price. However, you can get a discount.
Xero accounting software is another top option.
Xero is cloud-based accounting software that users can access from any device connected to the internet. And when you look at Xero vs. QuickBooks Online, most core accounting features are comparable.
Xero is priced on a monthly basis, and its most basic plan—Xero Early—starts at $9 a month. The two other plans—Growing and Established—cost $30 a month and $60 a month, respectively.
QuickBooks Online | QuickBooks Desktop |
---|---|
Simple Start: $25 per month |
Pro: $399.99 (one-time fee); Pro Plus $299.99 per year |
Essentials: $50 per month |
Premier: $649.99 (one-time fee); Premier Plus $499.99 per year |
Plus: $80 per month |
*Enterprise, local only: – Gold plan: $1,577 per year – Platinum plan: $1,940 per year – Diamond plan: $3,825 per year |
Advanced: $180 per month |
*Enterprise, with hosting: – Gold plan: $175 per month – Platinum plan: $206 per month – Diamond plan: $363.79 per month |
*Enterprise prices reflect access for one user, additional users will increase annual/monthly costs
Simple Start | Essentials | Plus | Advanced | Pro | Premier | Enterprise | |
---|---|---|---|---|---|---|---|
Users |
One |
Up to three |
Up to five |
Up to 25 |
Up to three |
Up to five |
Up to 30 |
Access from any device |
X |
X |
X |
X |
|||
Mobile app access |
X |
X |
X |
X |
|||
Inventory tracking |
X |
X |
X |
X |
X |
||
Mileage tracking |
X |
X |
X |
X |
|||
Bill management |
X |
X |
X |
X |
X |
X |
|
Project tracking |
X |
X |
X |
X |
X |
||
Advanced job costing |
X |
X |
X |
At the end of the day, in choosing between QuickBooks Online vs. Desktop, most business owners find that it comes down to web-based access, specific features and of course, cost.
If you need advanced features, it might be worth investing in QuickBooks Desktop. If web-based access is particularly important, you might see if you can find a third-party accounting app that can cover some of the gaps in QuickBooks Online.
If you’re having trouble deciding between QuickBooks Online vs. Desktop, discuss the issue with your bookkeeper or accountant. These professionals will be able to give you their opinion and help you navigate the process of getting set up on either platform.
Stacy Kildal is a contributing writer for Fundera.
Stacy Kildal is owner/operator of Kildal Services LLC—an accounting and technology consulting company that specializes in all things QuickBooks. From 2012 to 2017, Stacy has been named one of CPA Practice Advisor’s Most Powerful Women In Accounting.
Stacy is one of the three hosts for the QB Show and has also been featured frequently on Intuit’s Accountant Blog, Community “Ask the Expert” forums, at various Intuit Academy To Go podcasts, as well as hosting a number of Intuit Small Business Online Town Hall sessions.
She is a big fan of working mobile and has been recognized by Intuit as being an expert on QuickBooks Online, having written Intuit’s original courses for the U.S., Singapore and Canadian versions.
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